The Contact Office is the primary communication hub of the University for receiving inbound inquiries from students, alumni, prospective students, external entities, and other members of the University community. The Contact Office contributes to the University Mission by participating in student recruitment activities and providing reliable and accurate educational and academic information across various communication platforms, including live online chat and phone calls. The Contact Office maintains close coordination with the University units to ensure the accuracy of the information and reduce the transfer of calls. It also follows up with domestic and international alumni, prospective students, and other external entities.